Virginia Steinhilber

Virginia Steinhilber serves as a Business System Analyst and AP/AR Systems Analyst at Reside since June 2023, where significant projects for process improvements and the implementation of KPIs and SLAs have enhanced productivity and customer satisfaction in accounts payable. Previous experience includes a role as Systems Analyst - Billing/Payer Mapping at VaxCare, where responsibilities included SaaS platform functions and specialized data analytics to enhance client experience. As a Senior Payments Specialist, project leadership focused on improving self-service resources and resolving escalated client issues, while earlier positions at VaxCare involved client relations and support. Additional culinary roles at Walt Disney World Epcot and Lucky's Market provided valuable experience in team management and training. Virginia is pursuing a Bachelor of Applied Science in Design and Visual Communications with a focus on UI/UX Design at Highline College.