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John Paulo Castro has a wealth of work experience. John Paulo began their career in 2014 as a Sports Analyst at TaskUs Philippines. Later that year, they began working for Convergys as a Customer Service Professional II, where they handled Microsoft Accounts and Billing, as well as Microsoft Technical Support. In 2015, they began working for iQor as a Customer Service Representative, handling US Telco Account (T-MOBILE prepaid). In 2016, they became a Data Reporting Analyst at VXI Global Solutions, LLC. In 2018, they were promoted to Senior Customer Service Agent at iQor. Finally, in 2021, they began working as a Senior Operations Manager and Operations Manager at Zuma.
John Paulo Castro attended Cavite State University from 2009 to 2017, where they earned a Bachelor's degree in Information Technology.
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