Vereen Leow is a Customer Success Manager at Resonate Solutions, focusing on customer and employee experience along with Voice of Customer (VoC) consulting since January 2022. Prior experience includes roles at The Peninsula Hotels as Lobby Manager and various positions at Mandarin Oriental Hotel Group as Director of Learning and Development. Vereen's extensive tenure at The Ritz-Carlton, Millenia Singapore involved multiple leadership roles in learning and development, quality administration, and guest relations from May 2001 to July 2015. Vereen commenced the hospitality career as a trainee at The Ritz-Carlton Club Lounge in early 2000. Vereen holds a Diploma in Hospitality & Tourism from Temasek Polytechnic, completed in 2001.
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