Your Vision + Our Platform = Brand Advocates

All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates.

Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate.CX's platform is designed to systematically improve customer experience. 

We’ve built one of the world’s leading VoC, VoE, and Experience Management – platforms that empower delightful experiences and drive revenue for our customers across industries, for brands that want to take the lead using the “experience advantage.” 

AI/ML

Enterprise Software

Software

Technology

Resonate CX

Mita Bedi

Fransisca Devina

Lester Umali

Hishma Shah

Jacob Kandathil

Camila Lima

Jin Wen

The Customer Success and Support team at Resonate CX is dedicated to ensuring our clients maximize the value from our platform. This team provides personalized guidance, proactive recommendations, and technical support to enhance client experiences and foster brand advocacy. They work closely with customers to understand their needs, resolve issues, and drive sustainable results through our AI and machine learning insights.

Customer Success and Support

Engineering Team

Customer Success and Support

About

Team members

Other teams at Resonate CX

Engineering Team