Resource Corporation of America
Coraima Mercado has a diverse background in customer service and administrative roles, with experience spanning multiple companies. Currently serving as a Patient Support Representative at Resource Corporation of America since October 2021, Coraima previously worked at Nix Door and Hardware in various roles including CSR/Fireplace Assistant and Account Executive, and held positions at The General Store as Manager on Duty and Sales Floor Associate. Earlier experience includes serving as a Front Desk Assistant at The University of Texas at Arlington, an Office Clerk at Elrods Cost Plus Supermarket, and a Cashier at Dollar General. Coraima holds a Bachelor of Science degree in General Studies from The University of Texas at Arlington.
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Resource Corporation of America
Resource Corporation of America is the go-to resource for solutions that convert a hospital’s at-risk dollars into revenue. A trusted partner to hospitals nationwide, we provide an easy, cost-effective way to identify every reimbursement option and successfully navigate complex qualification processes to secure payment. We deliver measurable results to hospitals of all sizes, types and ownership structures, dramatically increasing the recovery of at-risk revenue while minimizing fixed collection costs. We deliver intelligence at every point. Resource Corporation of America’s Third Party Eligibility Services has earned the Healthcare Financial Management Association’s (HFMA) Peer Review Designation. We are honored to be among the select few who have met the specific criteria developed by the HFMA under the Peer Review Process. HFMA's Peer Review process is designed to provide healthcare financial managers with an objective third party evaluation of products and services used in the healthcare finance workplace. The Peer Review process consists of a rigorous eleven-step high-level screening process by a peer review panel consisting of current customers, prospects who have not made a purchase and expert HFMA Peer Review Board members.