Amanda Gonzalez

Amanda Gonzalez is an accomplished professional with extensive experience in customer service and management. Currently serving as the Processing and Customer Service Manager at Resource Innovations since April 2023, Amanda has previously held multiple positions within the City of Plantation's Utilities Department from March 2017 to April 2023, including Customer Service Manager and Assistant Customer Service Manager. Amanda's career in customer service began with roles as a Senior Billing Specialist, Billing Specialist, Customer Service Representative, and Utilities Will Call. Amanda holds an Associate of Arts degree from Broward College, showcasing a strong educational foundation that supports a successful career in customer service management.