BP

Brad Pierce

Vice President Of Client Services at Resource Innovations

Brad Pierce has extensive work experience in various roles and industries. Brad started their career as an Office Manager at Familian Northwest in 2000, where they focused on improving efficiency and managing a team of administrative employees. From 2003 to 2006, they served as an Operations Manager at Utah College of Massage Therapy, achieving significant sales and productivity growth.

In 2006, Brad joined Regence Blue Cross Blue Shield of Utah as a Member Services Manager, overseeing a team of 12 direct reports and 130 indirect reports. Brad was also responsible for handling all center operations and serving as the Human Resources contact for supervisors.

From 2008 to 2010, they worked as a Human Resources Consultant at Qualified Associates, specializing in recruiting Energy Engineering professionals and building strong relationships with clients.

Brad's most recent position was at Resource Innovations, where they served as the Vice President of Client Services since 2010. In this role, they successfully improved customer satisfaction and streamlined processes for energy efficiency program participation. Brad managed multiple customer service teams and was responsible for 90 employees, including onboarding, training, and performance management.

Overall, Brad has demonstrated strong leadership, operational and HR management skills throughout their career.

Brad Pierce completed their Bachelor of Arts degree in History from the University of Utah from 1997 to 2001. Following that, they pursued their Master of Business Administration (MBA) with a specialization in Business Administration from the University of Utah - David Eccles School of Business, which they completed from 2002 to 2004.

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Timeline

  • Vice President Of Client Services

    February, 2010 - present

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