Melinda Anderson

Melinda Anderson is an accomplished Customer Experience Manager at Resource Innovations, responsible for developing and updating operational materials such as scripts, manuals, and templates for communication. Since May 2018, Melinda has excelled in coaching supervisors and representatives to surpass key performance indicators, fostering leadership within the team. Previously, Melinda served as a Business Processing Supervisor at Nexant from March 2009 to May 2018, where responsibilities included acting as a primary contact for four utility companies and maintaining clear communication with clients. Earlier experience as a Technical Recruiter at Q Analysts involved sourcing candidates for major organizations including Genentech and Cisco. Melinda holds a Master's in Technology Management and a Bachelor's in Business Management from the University of Phoenix.