Anup Kumar Shah

Anup Kumar Shah has a comprehensive work experience across various roles and industries. Their most recent position was as the Director of Operations at ReSource Pro, starting in 2023. Prior to that, they served as the Associate Director of Operations at Iksula from 2021 to 2023, where they demonstrated significant accomplishments such as improving efficiency and quality through process standardization and methodologies like LEAN and Six Sigma. Anup Kumar also successfully onboarded new business and increased existing account revenue.

Before their role at Iksula, Anup worked at Netscribes as an Associate Group Manager from 2016 to 2021. There, they achieved notable results such as converting a loss into a profit and tripling the annual revenue. Anup Kumar also gained valuable experience as a Manager Catalog at Amazon from 2014 to 2016.

Anup initially started their career at Jayshree InfoTech Consultants in 2004 and later worked in roles such as Tele Sales Representative at Top & Tops and Process Trainer and Quality Analyst at Exl Service Private Limited, Noida. Anup Kumar then joined WNS Global Services as an Assistant Manager from 2010 to 2013, where they continued to excel in their responsibilities.

Anup's work experience also includes a position as an Assistant Manager at Tata Consultancy Services from 2013 to 2014. During their tenure, they generated high revenue, reduced backlog and turnaround time, and implemented process re-engineering to enhance efficiency and save costs.

Overall, Anup Kumar Shah has achieved success and demonstrated a strong skill set in operations, process improvement, team management, and revenue generation throughout their career.

Anup Kumar Shah holds a Master of Business Administration (MBA) degree in Finance and Financial Management Services from Symbiosis Institute of Management Studies, which they completed from 2007 to 2010. Prior to that, they obtained a B.Com (Honours) degree in Business/Commerce, General from Calcutta University, Kolkata, from 2002 to 2005. Additionally, they have received several certifications, including Six Sigma: Black Belt, Building Your Visibility as a Leader, Managing Remote Teams: Setting Expectations, Behaviors, and Habits, Becoming a Manager Your Team Loves, Lean Foundations, and Six Sigma: Green Belt, from various LinkedIn institutions. The specific months and years of obtaining these certifications are not provided.