Nabila H.

Customer Support Team Lead at Respond.io

Nabila H. has four years of work experience in customer service, teaching, and client relationship management. In 2021, they joined respond.io as a Customer Support Team Lead and Customer Support Associate. In 2019, they were a Spanish Language Tutor at the University of Malaya. In 2018, they were a Spanish Tutor at The YMCA of Kuala Lumpur and a Client Relationship Executive at Universal Minds Malaysia, where they coordinated training and team-building events, conducted sales, and engaged with client enquiries, as well as acted as a part-time trainer and facilitator.

Nabila H. attended Sekolah Sri Bestari from 2002 to 2012, where they obtained their SPM in Science. Nabila then went on to pursue a Bachelor of Languages and Linguistics from the University of Malaya, which they completed in 2018 with a focus in Spanish.

Links

Previous companies

University of Malaya logo

Timeline

  • Customer Support Team Lead

    September, 2022 - present

  • Customer Support Associate

    February, 2021