Bruna de Lima

Bruna de Lima is a seasoned professional with extensive experience in franchise management and client success. Currently serving as a Franchise Onboarding Partner for Firehouse Subs at Restaurant Brands International since February 2024, Bruna previously held the role of Client Success Manager at headversity from March 2022 to February 2024. Earlier positions include Manager of Franchise Performance for Tim Hortons at Restaurant Brands International, Operations Manager at National Payments, and Commercial Account Manager at brMalls. Additionally, Bruna worked at IBM for eight years in various capacities, including Customer Account Management Team Lead and Billing Analyst. Educational qualifications include a Master of Business Administration from COPPEAD UFRJ, a postgraduate degree in Finance from Ibmec, and a Bachelor's degree in Economics from Universidade Federal Rural do Rio de Janeiro.