Elisavet Sidiropoulou

Elisavet Sidiropoulou has a diverse work experience. In 2021, they worked as a Customer Support Quality Assurance Lead at Restream, where they reviewed customer interactions across the Support Team, identified areas of opportunities at the individual agent, team, and Organization level, and provided performance feedback and points of improvement to agents and Team Leads. Elisavet also worked as a Customer Support Representative at Restream in 2021. In 2019, they worked as a Translator. In 2021, they worked as a Translator for Intellectum, where they provided translations from English to Greek and vice versa for Intellectum's website, publications, and social programmes. In 2016, they worked as an English Tutor. In 2020, they worked as a Customer Support Representative at MS INTERNATIONAL Ltd., where they were responsible for handling customer requests/queries, as well as providing information on products, shipping, and returns. Elisavet also tracked and responded to incoming messages and comments by clients on a daily basis in Greek and English. In 2020, they worked as an Intern at the Jean Monnet Project EUVaDis - University of Macedonia, where they transcribed academic lectures of the Project’s conferences, proofread and edited the Project’s books (both in English and in Greek), corrected translations, and translated texts from English to Greek and vice versa, as well as managed the Instagram account of the Project. Elisavet also took on administrative work during weekly set office hours. In 2020, they worked as an Editorial Assistant at the Center for Research on Democracy & Law/Κέντρο Έρευνας δημοκρατίας & Δικαίου, where they were responsible for the editing and proofreading of the center's publications. In 2019, they worked as the President of the Executive Board of European Youth Parliament Greece, where they were responsible for the overall administration of the organisation, based on the oversight and coordination of the organisation's fundraising, human resources, public relations, outreach and inclusion, strategic development, international relations and projects.

Elisavet Sidiropoulou is currently pursuing a Bachelor of Arts in English Language and Literature, General from Aristotle University of Thessaloniki (AUTH), which they began in 2018 and is expected to complete in 2022. Prior to this, they attended the University of Macedonia from 2016 to 2018, studying Balkan, Slavic & Oriental Studies. Elisavet's education history also includes a High School diploma from Hellenic French School Kalamari, which they obtained in 2016. Additionally, Elisavet has obtained certifications in Writing Ad Copy and Digital Body Language from LinkedIn in 2021, a Diploma de Español - Nivel C1 from the Ministry of Education, Lifelong Learning and Religious Affairs in 2015, a Diplôme Approfondi de Langue Française (DALF) C1 from the Institut français in 2015, an Examination for the Certificate of Proficiency in English from the University of Michigan in 2013, and an EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2) from EF Education First.