Bianca Marian

Bianca Marian is a customer support specialist at Retinai, focusing on managing the knowledge base and creating content for end-users while providing tier one support. Previous experience includes serving as a people operations assistant at Eyeware, where responsibilities encompassed implementing goal-based initiatives, organizing team-building events, and supporting onboarding processes. Bianca has also worked in digital marketing roles, including as a junior digital marketing specialist and social media assistant, where skills in content creation, visuals, and community management were developed. Early career experiences at Accenture and Orange provided insight into the tech industry and customer support, respectively, while a foundational role as a librarian enhanced communication and customer service skills. Bianca is currently pursuing a Bachelor's degree in Psychology at Babes-Bolyai University.