Jonathan Krangel

Jonathan Krangel is the Head of Revenue Operations at Retool. Prior to joining Retool, Jonathan was the Director - Head of GTM Strategy Planning, Operations at Brex. In this role, Jonathan was responsible for connecting dots across departments and helping the teams they supported (Sales, Marketing, Business Development, and Relationship Management) drive the business forward by:

- Defining sales and business strategy (e.g., customer segmentation, customer service models, coverage ratios, roles & responsibilities, KPIs, etc.)

- Leading quarterly and annual OKR setting, planning, and budgeting processes, and then tracking delivery against these targets.

- Defining organization, incentive, and compensation design

- Defining productivity benchmarks across all roles

- Serving as interface between GTM and key cross-functional teams (e.g., Finance, Accounting, People, etc.)

- Researching industry benchmarks, trends, and competitive landscape

- Providing operational “run the business” support for each GTM function

- Leading deep-dive root cause analysis on specific, high-priority challenges

- Manage weekly creation and improvement of business-critical reporting

- Project manage and prioritize key cross-functional initiatives

- Other support including quota setting, territories, compensation administration, troubleshooting, conflict resolution against RoE, etc.

Jonathan Krangel's educational career includes a Bachelor of Science in Finance from the University of Maryland - Robert H. Smith School of Business, a Master of Business Administration (M.B.A.) from the University of California, Berkeley, Haas School of Business, and study abroad at Università Bocconi in the field of business administration and management.

They are on a team with Ivana Ivanovic - Head of Content, Albert Hu - Head of Sales Compensation, and Snir Kodesh - Head of Engineering. Jonathan Krangel reports to David Hsu, Founder & CEO.