Mark Averell

Mark Averell has a diverse work experience spanning different roles and industries. Mark started their career at Box as a Customer Support Representative, where they provided assistance to customers. Mark then took on a part-time role as an Editor and Copywriter for the Marketing Department, where they wrote website copy, created customer case studies, and edited marketing communications.

Mark then moved on to Chartboost, where they served as a Customer Support Specialist, assisting large mobile game developers and resolving issues with the Chartboost web application. Mark also took on the role of Documentation Manager, where they wrote and maintained customer-facing documentation to support mobile game developers.

In their most recent position at Revel Systems iPad POS, Mark held the role of Sr. Manager, Customer Success Content Management. Mark developed and executed self-service content plans for new software releases, focusing on driving down support costs by providing support documentation.

Throughout their work experience, Mark has demonstrated strong communication and problem-solving skills, as well as the ability to adapt to different industries and roles.

Mark Averell attended the University of California, Berkeley from 2004 to 2009, where they pursued a Bachelor of Arts degree in Legal Studies.