Alex Hunter

Alex Hunter has over 10 years of experience in Customer Success, primarily focusing on Implementation and Professional Services. Most recently, Alex has been serving as the Head of Global Implementations at Revenue.io since November 2021. In this role, Alex leads a team responsible for implementing Salesforce-certified solutions for enterprise, mid-market, and commercial customers in the United States and internationally. Alex's responsibilities also include growing the team and ensuring smooth change management processes for clients.

Prior to Revenue.io, Alex worked at Truly.co as the Director of Professional Services from January 2021 to November 2021. In this role, Alex recruited, managed, and coached a Professional Services team, providing tailored consulting services to clients and guiding them through change management practices. Before becoming the Director of Professional Services, Alex served as the Implementation Team Lead and Implementation Manager at Truly.co.

Before Truly.co, Alex held the position of Head of Customer Support Operations at PrestoDoctor from August 2016 to January 2019. Alex also worked as a Customer Success Specialist at PrestoDoctor from August 2016 to September 2017, providing support and ensuring customer satisfaction.

Alex's earlier experience includes roles such as Lead Hub Operations Manager and Hub Operations Specialist at Sprig: Eat Well, where Alex managed hub operations and ensured operational efficiency. Alex also gained experience in social media and online community management as a Social Media & Online Community Management Intern at Nopalize Media.

Overall, Alex Hunter's work experience showcases a strong background in Customer Success, Implementation, and Professional Services, with a focus on guiding clients through change management processes and ensuring customer satisfaction.

Alex Hunter attended San Francisco State University from 2010 to 2015, where they earned a Bachelor of Arts degree in Broadcasting and Electronic Communication Arts. In terms of additional certifications, Alex obtained the "Salesforce Lightning Essentials: First Look" certification from LinkedIn in January 2019. They also received the "Inclusive Leadership Practices - Badge" from Trailhead by Salesforce, although the specific month and year of obtaining this certification are not provided.