G Hernandez

G Hernandez has a diverse work experience spanning multiple industries. They started their career in 2007 as a Program Director at Moving Forward Education, where they worked in classrooms with K-12th grade students and managed staff training and recruitment. From 2009 to 2013, they worked at InsideTrack, initially as a Master Success Coach, delivering personalized coaching sessions to a diverse student population, and later as an Associate Campus Director, overseeing coaches and client relationships. They then worked at Uversity, Inc. as a Client Success Manager in the higher education sector.

In 2013, G Hernandez joined Twilio, Inc. as a Product Operations Specialist, managing inventory for communication solutions. They also worked as a Client Success Manager at LinkedIn from January to May 2017, and as a Customer Success Manager and Implementation Specialist at Lever from September 2017 to May 2018.

From 2015 to 2016, they worked at Jhana as an Account Executive and Client Success Partner, renewing client contracts and providing strategic consulting and training. They then joined Amazon in 2018, initially as an Account Manager II, responsible for onboarding and managing customer accounts. They later worked as an Interim Manager, training and coaching a team of Transparency Onboarding Specialists. Finally, at Amazon, G Hernandez served as an Account & Marketing Manager for Amazon Subscription Boxes, responsible for B2C growth and managing subscriber accounts.

Most recently, G Hernandez worked at Salesforce as a Senior Success Guide, Account Engagement, providing training, best practices, and improvement plans to clients of the Account Engagement (formerly Pardot) marketing automation platform. They are currently working at Revenue.io as an Enterprise Customer Success Manager.

G Hernandez obtained a Master's degree in education with an emphasis in teaching (MEET) from Mills College. This degree was earned from 2006 to 2009. Prior to that, they completed a Bachelor's degree in Politics from the University of California, Santa Cruz from 2001 to 2005. Additionally, G Hernandez has acquired several certifications from Salesforce, including Trailhead Ranger in December 2022, Salesforce Certified Administrator in October 2021, and Salesforce Certified Pardot Specialist in October 2021.