Tommy Moore

Tommy Moore is a Customer Insights Manager at Reverb, responsible for improving customer support by enhancing self-service tools using data. Prior to this role, Tommy worked as a Customer Operations Communications Strategist and Customer Engagement Specialist, supporting users and resolving disputes. With experience in sales at Chicago Music Exchange and shift management at Starbucks, Tommy also taught music and freelanced as a musician/composer. Tommy holds a Bachelor of Science in Environmental Science from the University of North Carolina Asheville.