Ruben A.

Ruben A. is a seasoned professional with extensive experience in business operations and vendor management within the BPO sector. Currently serving as the Senior Outsourcing Manager at Revolut since September 2024, Ruben has a strong background that includes roles such as Business Operations Manager at Klarna, overseeing vendor relationships through performance management and data analytics. Prior roles include various management positions at Freedom Finance Europe Ltd, Access Finance SL, Huawei Consumer Business Group, Securitas Direct, Crossover for Work, and Teleperformance, where responsibilities spanned customer support, sales leadership, service management, and operational supervision. Ruben's expertise also encompasses complex problem resolution and strategic alignment of service delivery with organizational goals.