Richard Prescott

Richard Prescott is an experienced IT professional with a diverse background in technical support and systems management. Currently a Help Desk Analyst at RevSpring since July 2014, Richard provides desk side and phone support for a range of devices including PCs, laptops, and mobile devices. Richard is also the owner of Fifth Essence Technology and Consulting, providing on-site technology support for both business and home users. Previous roles include Tier II Desktop Support Technician at Insight Global, HelpDesk Support Specialist at Airgas, Network Administrator at Music Together LLC, and IT Support Analyst at Iron Mountain. Richard holds educational credentials from the University of Bridgeport, where studies were completed between 1986 and 1988.