Mubashir Mahesar

Mubashir Mahesar is a Quality Assurance Specialist at rex D since November 2024, where responsibilities include conducting call monitoring, providing feedback to agents, identifying operational gaps, and collaborating with teams to enhance performance through analysis and reporting. Prior to this role, Mubashir served as a Quality Advisor at ibex. Pakistan from September 2022 to November 2024, where the development and implementation of QA processes and evaluation mechanisms were established for a leading insurance program. Mubashir's career began as a Customer Service Executive, and educational qualifications include an Associate's degree in Professional Development from Aspire Institute and a BS in Criminology from the University of Sindh.