Ivana Vida Milanovic

Client Services Representative at Rho

Ivana Vida Milanovic has a diverse work experience that spans several industries.

Starting in 2018, they worked as a Receptionist at DiverseIT, where their responsibilities included answering phone calls, recording staff movement, and managing meeting schedules.

In 2018 and 2019, Ivana worked as a Hostess and Assistant Manager at The Silver Birch Restaurant and Tea Garden.

In 2019, they joined 5CA as a Gaming Support Assistant, where they provided customer assistance and addressed questions related to games and accounts. Ivana Vida also actively participated in team-building activities.

From 2019 to 2020, Ivana worked as a Project Assistant at AfricaLive.net, where they supported the AfricaLive and Education live projects. Their tasks included booking meetings, calling potential clients, generating leads, organizing data, and assisting the project director.

In 2020, they returned to 5CA, this time as a Customer Support Representative. Ivana Vida assisted customers with their inquiries and provided necessary support until December of the same year.

In 2021, Ivana joined Infinity as a Customer Success Representative. Their responsibilities included handling customer queries, investigating bugs, conducting demo calls, updating internal documentation, and managing tickets. Ivana Vida remained with Infinity until February 2023.

Currently, Ivana works at Rho as a Customer Service Representative, starting from May 2023.

From 2013 to 2017, Ivana Vida Milanovic attended Rand Park High School, where they completed their Matriculation. No specific field of study was mentioned.

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Timeline

  • Client Services Representative

    May, 2023 - present