Katarina Knezevic

Katarina Knezevic has a diverse work experience spanning multiple industries. From October 2021 to September 2022, they worked at Rho as a Senior Client Service Associate, after having served as a Client Service Associate from October 2021 to September 2022.

Prior to that, they were employed at NCR Corporation from September 2019 to October 2021. Initially, they worked as a Help Desk Specialist, providing technical assistance and support for computer systems and resolving technical issues for Walgreens Boots Alliance, UK. Katarina then transitioned to the role of Help Desk Specialist - GO2 Agent, where their responsibilities included monitoring and resolving technical issues in a timely manner.

From October 2019 to September 2021, they worked as a Teaching Assistant at Univerzitet Metropolitan. In this role, they assisted with various teaching tasks.

Katarina also had experience as an English Teacher at TutorABC, where they primarily focused on helping students improve their English language skills through individual and group sessions. Additionally, they were responsible for grading students' performance and preparing progress reports.

Furthermore, Katarina briefly worked as a Marketing Assistant at Playerhunter in July 2017 and as a Figure Skating Coach at the Greater Kalamazoo Skating Association from 2014 to 2015.

Katarina Knezevic's education history begins in 2012 at Gimnazija Sveti Sava, where they completed their high school education. From 2014 to 2015, Katarina attended Kalamazoo Central High School, although the degree and field of study during this time are not specified.

In 2016, Katarina enrolled at Univerzitet Metropolitan, where they pursued a Bachelor of Science in Information Technology and Systems, with a focus on Information Systems. Katarina completed their degree in 2021.

In terms of certifications, Katarina obtained various certifications from LinkedIn. These include Tableau Essential Training, Power BI Essential Training, Excel: Tips and Tricks, Learning Data Visualization, Data Fluency: Exploring and Describing Data, Excel Statistics Essential Training: 1, IT Service Desk: Management Fundamentals, Learning Data Analytics, Learning Excel: Data Analysis, Putting ITIL® into Practice: DevOps for ITIL® Practitioners, Troubleshooting IT Remote Administration, Excel for Business Analysts, Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts, and Putting ITIL® into Practice: Problem Management Techniques. These certifications were obtained between August 2021 and December 2021.

Overall, Katarina Knezevic completed a Bachelor of Science degree in Information Technology and Systems from Univerzitet Metropolitan and holds multiple certifications related to data analysis, visualization, IT service management, and Excel proficiency.