Andy Puetzer

Andy Puetzer has had a diverse and extensive work experience in the telecommunications industry.

Andy started their career at Nortel in 2000 as a Member of Scientific Staff, where they acted as a subject matter expert and technical lead for a central component of telephony networks. Andy also provided training and mentoring to team members, identified weaknesses, and found solutions. Andy held this role until June 2010.

Following that, Andy joined GENBAND in June 2010 as a Senior Designer. In this role, they troubleshooted and fixed software issues in live customer sites, provided 24/7 support, and worked cooperatively as part of a multi-national team. Andy continued to hold this position until September 2021.

Lastly, Andy joined Ribbon Communications in October 2017 as a Senior Designer. No specific end date is mentioned for this role, so it can be assumed that they are currently employed there. The details of their responsibilities or accomplishments at this company are not specified in the provided information.

Andy Puetzer obtained a Bachelor of Science (B.S.) degree in Computer Science from Appalachian State University, where they studied from 1996 to 2000. In addition to their degree, they also obtained several certifications from various institutions. In 2008, they received certifications in Nortel Certified Technology Expert - Converged IP Networks, Nortel Certified Technology Specialist - Converged IP Telephony Solutions, and Nortel Certified Technology Specialist - Real-Time Networking from Nortel Networks. Andy further obtained certifications in KT Resolve Issue Resolution and KT Resolve Process Facilitation and Coaching from Kepner-Tregoe in December 2008 and December 2009 respectively.