Emre Aydoğan

Global Product Support Engineer at Ribbon Communications

Emre Aydoğan has work experience in various roles and companies. Emre started their career as an intern at Medideal A.Ş. in 2014. In 2018, they had two internships at Bora Teknik Elektrik Proje ve Taah.Tic.Ltd.Şti. and Acrome Robotik.

In 2021, Emre worked as a Customer Support Engineer at NGN, where they handled Zabbix and Grafana monitoring systems and escalated L1 problems to L2 teams. Emre later joined Karel as a Technical Support Engineer, providing installation and technical support for voice system solutions.

In 2022, Emre moved on to work at Ribbon Communications and Orion Innovation Turkey as a Global Product Support Engineer and OAM & Communication Server Solutions Engineer, respectively. In both roles, they contributed to the installation, configuration, and troubleshooting of OAM products on Linux-based servers, as well as managing customer relationships and resolving issues reported by customers.

Overall, Emre Aydoğan has gained experience in technical support, customer relationships, and troubleshooting issues in the communications and technology industry.

Emre Aydoğan attended Trakya University from 2014 to 2019, where they earned a Lisans Derecesi (Bachelor's Degree) in Elektrik ve Elektronik Mühendisliği (Electrical and Electronics Engineering). Prior to that, they studied at Dede Korkut Anadolu Lisesi from 2009 to 2013, although the specific degree and field of study are unknown.

Additionally, Emre has obtained several certifications. In 2023, they completed the Dijital Dönüşüm Mini MBA program at İstanbul Sanayi Odası. Emre also acquired various technical certifications, including Azure Fundamentals, DevOps Foundations, Learning Ansible, Learning Linux Shell Scripting, Microsoft Azure Fundamentals, Programming Foundations: Databases, and CCNA: Enterprise Networking, Security, and Automation, all obtained in 2022. Furthermore, they completed LinkedIn courses on Managing Stress for Positive Change, Become a Linux System Administrator, Being an Effective Team Member, Communicating with Empathy, Communicating with Transparency, Decision-Making in High-Stress Situations, Developing a Service Mindset, Giving and Receiving Feedback, Be More Productive: Take Small Steps, Have Big Goals, PostgreSQL Essential Training, and Wireshark: VoIP, with completion dates ranging from April to November 2022.

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Timeline

  • Global Product Support Engineer

    February, 2022 - present

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