Francisco Javier Montano Hernandez

Tech Support Engineer at Ribbon Communications

Francisco Javier Montano Hernandez has a diverse work experience in the telecommunications industry. Francisco Javier started their career in 2007 as a CALA Technical Support Engineer at Nortel Networks, where they provided VoIP and TDM technical support to Latin American carriers. Francisco Javier continued to gain expertise in technical support at Genband as a GTS Global Technical Support from 2010 to 2012. Montano Hernandez then joined Ericsson in 2013, initially as a Support Engineer, where they provided CDMA and VOLTE support to USA and Canadian Telcos. Francisco Javier later transitioned to the role of Network Engineer, where they were responsible for the design and implementation of new networks. In 2017, they moved to Nokia as a Technical Support Engineer, before joining Ribbon Communications in 2018, where they currently hold the role of Tech Support Engineer, providing technical assistance to various international customers.

Francisco Javier Montano Hernandez attended the Tecnológico de Monterrey from 2002 to 2006, where they pursued a degree in Telecommunications. In terms of additional certifications, they obtained an AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in December 2021. Additionally, they earned a Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) certification from Cisco in August 2016. The details regarding the obtainment month and year of another CCNA Routing and Switching certification, as well as a Cisco Certified Network Associate Security (CCNA Security) certification, are not provided.

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