Konrad S.

Konrad S. has a solid work experience history. Konrad is currently working as a Cloud & Edge Lab Operations Analyst at Ribbon Communications since 2022. Prior to this, from 2020 to 2021, they were a Support Specialist at Stega Networks.

In 2019, Konrad worked at Ribbon Communications as a Global Product Support Lab Engineer Co-op, where they assisted the Technical Support team in troubleshooting product issues. Konrad gained hands-on experience in provisioning and configuring new servers, troubleshooting server hardware issues, and managing VMware ESXi and Redhat KVM hosts. Konrad also developed PowerShell and bash scripts for automating tasks like deploying new Linux VMs and creating backups of virtual machines. Konrad demonstrated their problem-solving, critical thinking, and analytical skills throughout their role.

Konrad started their career at Ribbon Communications in 2018 as a Global Product Support Lab Engineer Co-op. Before that, they gained valuable experience as an IT Support Technician Co-op at the Canadian Institute for Health Information (CIHI) in 2018 and as a Junior Network Analyst Co-op at the Department of National Defence in 2018 and 2017.

In 2016, Konrad worked as a Technical Support Assistant at the Civilian Review and Complaints Commission for the RCMP, providing technical assistance in that role.

Overall, Konrad's work experience showcases their expertise in technical support, network analysis, and lab operations, along with excellent scripting and troubleshooting skills.

Konrad S. completed their Bachelor's degree in Information Technology: Network Technology (Co-op) from Carleton University, from 2015 to 2020. Additionally, they obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in September 2020.