Susan Sommer (Brown)

IT Manager Senior Business Systems Analyst at Ribbon Communications

Susan (Brown) Sommer has a diverse work experience in business systems analysis and project management. Susan is currently working at Infinera as a Business Process and System Analyst since August 2019. Prior to this, they served as an IT Manager & Senior Business Systems Analyst at Ribbon Communications. In this role, Susan managed complex projects related to data and applications migration and disaster recovery testing. Susan provided system configuration, administration, and production support for users of Oracle EBS applications.

Before Ribbon Communications, Susan worked at Brooks Automation as a Senior Business Systems Analyst. In this role, they provided technical support and business analysis for semiconductor and life sciences operations. Susan was a part of a team supporting multiple manufacturing sites with Oracle technology. Notably, they successfully transitioned legacy planning systems into Oracle 12 for two company acquisitions.

Earlier in their career, Susan worked at Sycamore Networks as a Senior Business Systems Analyst. Susan'sresponsibilities included managing and supporting Oracle modules across functional areas for the supply chain and services teams. Susan also led critical initiatives to improve processes, such as migrating the customer service organization to Oracle CRM.

Susan's extensive work experience also includes a role as a Business Analyst at Teradyne. Here, they provided project management, solutions, and training for assembly and systems test divisions. Additionally, they served as an NPI Process Group Analyst, where they supported new product introductions and implemented technology projects to meet ISO requirements.

Throughout their career, Susan has demonstrated proficiency in Oracle technology, project management, and business systems analysis. Susan has successfully led complex projects, implemented improvements, and achieved cost savings and efficiency gains.

Susan (Brown) Sommer completed their Bachelor of Science (BS) in Chemical Engineering at the University of New Hampshire, from 1979 to 1983. Following that, they pursued a Master of Business Administration (MBA) in Business Administration and Management, General, from 1990 to 1992 at New Hampshire College.

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  • IT Manager Senior Business Systems Analyst

    2013 - present

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