Brian Shiley

User Support Manager at Richards, Layton & Finger

Brian Shiley has extensive experience in the IT field, starting as a Desktop Support Technician and working their way up to User Support Manager. Throughout their career, Brian has been responsible for setting up hardware and software installations, troubleshooting end-user requests, managing VM hosts, and maintaining Windows environments. In addition, Brian has experience with setting up multiple profiles for executives and maintaining tech support for various devices. Brian has a strong background in IT support and system administration.

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Timeline

  • User Support Manager

    March, 2023 - present