Chen Shaul

Customer Success Team Lead at Richkid

Chen Shaul has a diverse work experience, starting with their current position as a Customer Success Team Lead at Richkid Digital since December 2021. Before that, they worked as a Customer Success Manager at the same company from November 2020 to November 2021. Prior to joining Richkid Digital, Chen worked as a Customer Support Specialist at GMT - Advanced Financial Services from June 2020 to November 2020. Chen also has experience as a Behaviour Analyst at Adam Milo, where they were responsible for providing solutions, managing client relationships, and planning schedules from May 2019 to June 2020. Additionally, Chen has 10 years of experience as a Professional Athlete in handball at Hapoel Ashdod, participated in competitions, and underwent intensive training. Chen worked as a Sales Representative at Seacret from 2016 to 2017, where they excelled in communication skills and exceeded sales goals. Lastly, Chen held positions in the IDF - Israel Defence Forces, starting as a Basic Training Squad Commander and later being promoted to Training Officer. In these roles, they managed squads, motivated recruits, and created training plans from 2010 to 2013.

Chen Shaul obtained a Bachelor's degree in Psychology and Sociology from The Academic College of Tel-Aviv, Yaffo between 2017 and 2019. In 2021, they pursued a degree in Web Programming: HTML, CSS from they code;. In 2022, they enrolled in pmsphere - Leading Products to Success to study Creating value with Customer Success, CS407.

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