Mario David Bedolla

Mario David Bedolla is an accomplished professional with extensive experience in customer operations and management across various industries in Latin America. Currently serving as the Director of Customer Experience at Ricoh Latin America Inc since January 2022, Mario has demonstrated leadership in customer satisfaction and strategic execution in previous roles, including Head of Customer Partner and Services at Zebra Technologies and Business Director at Atento. Mario has successfully implemented customer care strategies, improved profitability, and maintained high performance indicators in multiple organizations, demonstrating a commitment to operational excellence and customer-centric solutions. Mario holds an MBA in Finance and multiple certifications, including in Six Sigma and Transforming Leadership from prestigious institutions.