Ricoh Latin America
Mario David Bedolla is an accomplished professional with extensive experience in customer operations and management across various industries in Latin America. Currently serving as the Director of Customer Experience at Ricoh Latin America Inc since January 2022, Mario has demonstrated leadership in customer satisfaction and strategic execution in previous roles, including Head of Customer Partner and Services at Zebra Technologies and Business Director at Atento. Mario has successfully implemented customer care strategies, improved profitability, and maintained high performance indicators in multiple organizations, demonstrating a commitment to operational excellence and customer-centric solutions. Mario holds an MBA in Finance and multiple certifications, including in Six Sigma and Transforming Leadership from prestigious institutions.
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Ricoh Latin America
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Companies require digital solutions that keep their employees, customers and partners connected and collaborating in real time securely both at home and in the office, streamlining new ways of working in these hybrid environments. Ricoh is about integrating solutions to facilitate efficient collaboration and connect people from wherever they are. This includes design, implementation, support, consulting and specialized on-site staff to deliver everything integrated as a digital service. Ricoh's focus this new fiscal year is to accelerate digital adoption throughout the Latin America region by offering products and solutions that drive human value, equipping organizations, connecting people and unleashing the potential of human talent for greater digital fluency. Ricoh has been committed to improving the lives of people, the environment and society for more than 85 years. Aware of the new era of human transformation we are experiencing through the digital empowerment of people, we adapted our value proposition to a complete portfolio of digital solutions and services that transform traditional businesses to digital businesses focused on driving human potential.