José Carlos Rios is a seasoned professional with extensive experience in customer support and finance within the logistics and supply chain sectors. Currently serving as a Senior Customer Support specialist at Riege Software since August 2019, José Carlos focuses on consulting for freight forwarders and problem resolution through ticketing systems. Prior roles include Specialist in Finance at Mabe Corporativo, where responsibilities encompassed client service in Canada and account reconciliation, and Credit and Collections Specialist at Maersk Line, providing customer service throughout Latin America and overseeing key account reconciliations. José Carlos holds a Master’s degree in Logistics, Materials, and Supply Chain Management from UNICEBA, and a Bachelor’s degree in International Business/Trade from Universidad de Estudios Avanzados.
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