IT Specialist

The IT Specialist will be responsible for the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, helpdesk support, databases, and other technologies. This is a full-time in-office position at our main office in Troy, NY. 

Responsibilities

• Maintains corporate systems and supports end-users in relation to networks, data entry/control, security protocol, hardware, software, and licensing agreements.
• Triage, troubleshoot, and resolve IT issues; identifies problem areas and inefficiencies.
• Manages company cell-phone and internet plans and sources providers
• Manages all company IT assets including, computers, cell phones, air cards and tablets
• Sets up computer networks, technology, and user access companywide including construction field offices
• Participates in the evaluation, development, and recommendation of technology solutions; integrates with existing systems.
• Develops and maintains SOP’s for all IT related processes and procedures.
• Manages various training, projects, third party vendors, and consultants
• Other duties as assigned.

Experience & Requirements

• Associates degree in Computer Science or related; 5-7 years’ technical experience in lieu of degree

• Experience and knowledge of a variety of computer programs. Experience with any or all of the following preferred (HCSS HeavyJob; HCSS Heavy Bid; VISTA Viewpoint; Bluebeam; Microsoft 365Systems, HCSS Dispatcher, GoCanvas, Apex/Libra, Primavera P6, CAD, BambooHR, Telematics, Meraki, Veritas, Datto)

• Knowledge of computer security best practices

• Ability to initiate and maintain relationships across a diverse set of stakeholders

• Ability to prioritize tasks in an environment where priorities are ever changing

• Demonstrates attention to detail with impeccable organizational skills

• Excellent communication (written and oral) and interpersonal skills

• Self-motivated with the ability to work independently and in teams

• Strong work ethic and passion for problem-solving

• Independent judgment required using existing guidelines to determine work methods

• Strong work ethic, ability to maintain confidentiality and exercise extreme discretion.

• Values: Positivity, Loyalty, Honesty and Teamwork!

Rifenburg is one of Upstate New York's oldest and largest family-owned construction firms that offers Competitive wages, Paid Time Off, Generous Employer contribution toward health and dental premiums, Employer funded HRS and/or Health Savings Account, 401K, and more. Come join our family-friendly team! Base Salary Range $65,000 - $75,000 depending on experience.