James Hines

James Hines is a skilled Cloud Service Technician at Rightworks, specializing in technical support and troubleshooting for cloud servers and applications since July 2022. Previously, James served as a Technical Support Representative, effectively managing customer inquiries and maintaining high customer satisfaction scores. James has a strong background in sales, having held various positions including Lead Sales Representative at Sprint By Experts Choice and Sales Consultant at Manhattan Auto Company, where notable sales achievements include exceeding quotas by 15%. James's experience spans real estate and retail, contributing to a well-rounded skill set in client relations, sales, and technical support. Education includes a Cisco Certified CyberOps Associate Certification Program from Roxbury Community College and studies in Business/Managerial Economics at Notre Dame College.