Deophister Bwalya

IT Helpdesk Support Officer at RIGHT TO CARE

Deophister Bwalya has a range of work experience in the field of IT support and administration. DEOPHISTER began their career as an Assistant System Administrator Intern at ZARI in 2012 and later worked as a System Analyst Intern at IAPRI in 2013. In 2016, Bwalya joined Twenty Third Century Systems as a SAP Basis Consultant, where they were responsible for the installation and administration of SAP ERP systems. DEOPHISTER then worked at National Breweries as an IT Support professional, managing hardware and software installations, network administration, and user support. In 2019, Bwalya joined Redpath Mining Africa as an Information Technology Administrator, overseeing various IT operations such as network administration, hardware and software installations, data backup, and equipment maintenance. DEOPHISTER later worked at ASA Zambia Microfinance as an Information Technology Assistant. Currently, Bwalya is an IT Helpdesk Support Officer at Right to Care, providing support to users in resolving technical issues.

Deophister Bwalya completed their G.C.E degree at Nkumbi International College between 2007 and 2009. DEOPHISTER then pursued a degree in Computer Science at Dmi St Eugene University from 2011 to 2014, specializing in System, Networking, and LAN/WAN Management/Manager.

In terms of additional certifications, Deophister Bwalya obtained the following:

1. MSCA certification from Microsoft in September 2014.

2. CCNA certification from Cisco in June 2014.

3. Certificate of Membership from the Computer Society of Zambia in February 2016.

4. Introduction to SAP HANA Administration certification from SAP in November 2017.

5. CompTIA A+ (220-1001) Cert Prep 1: The Basics certification from LinkedIn in August 2020.

6. CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks certification from LinkedIn in August 2020.

7. Professional Engineer certification from the Engineering Institution of Zambia (EIZ) in June 2021.

8. Full Member status from the Information and Communication Association of Zambia in January 2023.

Please note that this summary is based solely on the information provided and does not make any assumptions beyond that.

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Timeline

  • IT Helpdesk Support Officer

    June, 2022 - present