Product Designer (senior)

Product Designer

Location : London (Hybrid with 2 days in the office)

Reporting to: Lead Product Designer

The role  

As a Senior Product Designer in the Lead to Keys domain at Rightmove, you will drive design for our Home Services team, creating new, and enhancing existing user experiences for essential services like broadband and contents insurance.  You’ll develop tools to discover, purchase and manage any service or utility associated with moving home. Your work will focus on enhancing user engagement and conversion rates while driving strategic growth and expanding our product offerings to better personalise support for all home movers across their home moving lifecycle. 

Collaborate with your multidisciplinary team (Product Manager, engineers, etc.) to craft solutions that align with user needs and business goals, following the team's delivery plan. Work with the Product Manager to develop and validate product hypotheses through A/B testing to drive funnel conversion. Balance daily priorities with a future-focused perspective, guided by the Lead Product Designer. 

What you'll be doing 

As a Senior Product Designer in the Lead to Keys domain at Rightmove, you will drive design for our Home Services team, creating new, and enhancing existing user experiences for essential services like broadband and contents insurance.  You’ll develop tools to discover, purchase and manage any service or utility associated with moving home. Your work will focus on enhancing user engagement and conversion rates while driving strategic growth and expanding our product offerings to better personalise support for all home movers across their home moving lifecycle. 

Collaborate with your multidisciplinary team (Product Manager, engineers, etc.) to craft solutions that align with user needs and business goals, and influence the team's delivery plan. Work with the Product Manager to develop and validate product hypotheses through A/B testing to drive funnel conversion. Balance daily priorities with a future-focused perspective, guided by the Lead Product Designer. 

We are looking for someone who 

• Demonstrates commercial acumen and leverage problem-solving skills and design thinking for business objectives and user needs.

• Collaborates closely with their engineering team to understand technical opportunities and limitations, ensuring design feasibility.

• Utilises data analytics to inform design choices based on user behaviour and business metrics.

• Gains an in-depth understanding of the product, end users, and key stakeholders.

• Skilfully manages a diverse set of intricate design challenges, especially involving B2C ecosystems with multiple service integrations.

• Effectively communicates to engage stakeholders and peers, demonstrating the impact of your work.

• Partners closely with their team throughout the product lifecycle from discovery through to launch, performance measurement and iteration.

• Collaborates with teams like marketing, brand, and legal to ensure cohesive, engaging and compliant omnichannel product experiences.

• Cultivates continuous growth through feedback, aiming for good outcomes for users and business.

• Stays organised and adaptable – chunks up and prioritises work according to impact and constraints in close conjunction with their Product Manager and team.

• Proactively seeks growth, improvement, and innovation.

What you'll bring to the role 

• At least 4 years of proven experience as a high-performing Product Designer in an end-to-end role, owning projects from conception to delivery.

• Portfolio showcasing a combination of research, UX, and UI skills, with clear outcomes, results and impact on users and business.

• Good command of research methodologies and associated tooling (independently or with user researchers), journey mapping, problem-framing and solving, running workshops, and collaborative sessions.

• Proven expertise in crafting visually compelling, engaging, and intuitive designs while implementing best practices and patterns for high-standard, accessible, and inclusive experiences.

• Maturity and autonomy in managing time and focus.

• Knowledge of UX best practices for comparison and service purchase platforms.

• A/B Testing and data-driven design experience.

• Experience designing financial products/services.

• Experience in integrating branding with marketing strategies and optimising engagement and conversion.

• Experience with designing email, reminder and notification systems for user engagement and retention.

Experience Design at Rightmove  

  

The Experience Design Team at Rightmove is a talented and collaborative group of 25+ designers and researchers, shaping the future of user experiences through Product Design, Service Design, User Research, and UX Copywriting. We’re collectively responsible for establishing and maintaining ways of working (collaborative sessions, design critiques, workshops), and as a team we set the UI standards and support the design system advocates to ensure consistency of our design outputs across the different business verticals.  

About Rightmove 

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!  We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• Be approachable and appreciate what others do

• Make complex things as simple as possible

• Build great teams, because Rightmove is people

• Drive improvement, we can always be better

• Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

If all this has caught your eye, you may well be a Rightmover in the making...  

What we offer

People are the foundation of Rightmove - We’ll help you build a career on it.

• Cash plan for dental, optical and physio treatments

• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan

• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes

• Hybrid working pattern with 2 days in office

• Contributory stakeholder pension

• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life

• Competitive compensation package

• Paid leave for maternity, paternity, adoption & fertility

• Travel Loans, Bike to Work scheme, Rental Deposit Loan

• Charitable contributions through Payroll Giving and donation matching

• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about this role, then get in touch.