Mike Johnson

Mike Johnson has over 17 years of experience in the automotive service industry, currently serving as Branch Service Manager at Rihm Kenworth since May 2013, where responsibilities include enhancing customer experience, leading a team of technicians, and overseeing service department operations. Previously, Mike held the position of Lead Service Advisor at Astleford International from June 2009 to May 2013, emphasizing customer service and quality control in repair processes. Mike began the career as Lead Technician at Allstate Peterbilt Group from May 2006 to May 2009. Educational credentials include an Associate's degree in Diesel Mechanics Technology from Wyoming Technical Institute and a GED from Santa Fe Community College.