CF

Connor Frankenberger

Employer Retention Manager at Riipen

Connor Frankenberger has a diverse work experience, spanning roles in various industries. Connor is currently working at Riipen, where they serve as an Employer Account Manager. Prior to this role, they worked as a Senior Account Associate at the same company. Before joining Riipen, Connor was a Client Success Associate at the company from September 2019 to February 2021. In addition to their experience at Riipen, Connor also worked as a Play-By-Play & Colour Commentator for the PJHL Delta Ice Hawks from October 2016 to April 2022. Connor also served as the General Manager at Jarvis Services Inc for a brief period from January 2017 to September 2017. Earlier in their career, Connor worked as a Produce Clerk at Your Independent Grocer from February 2016 to August 2016. Connor also gained experience as a Sales Associate Cashier at Save-On-Foods from May 2013 to August 2015 and as a Sales Clerk at Canadian Tire from November 2010 to April 2011.

Connor Frankenberger completed their education at various institutions and obtained several certifications. From 2019 to 2021, they participated in the Venture for Canada Fellowship Program as a Fellowship Member. Prior to that, they attended the Beedie School of Business at Simon Fraser University from 2013 to 2019, where they earned a Bachelor of Business Administration (B.B.A.) degree with a focus on Finance and Entrepreneurship. In 2018, Connor also completed the International Summer University Program at Copenhagen Business School, studying Business Administration and Management. In addition to their formal education, Connor obtained several certifications related to customer service, communication, critical thinking, and personal finance. Connor completed the McGill Personal Finance Essentials course offered by McGill University in April 2020, and acquired various skills and knowledge through LinkedIn courses such as Customer Experience: Journey Mapping, Taking a Break from Your Phone, Creating Positive Conversations with Challenging Customers, Customer Service: Managing Customer Feedback, Critical Thinking for More Effective Communication, Delivering Bad News to a Customer, Building Rapport with Customers, and The Six Morning Habits of High Performers.

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Timeline

  • Employer Retention Manager

    July 1, 2023 - present

  • Employer Account Manager

    June, 2022

  • Senior Account Associate

    February, 2021

  • Client Success Associate

    September, 2019

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