About Role
Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Bespoke Diamond Sales Specialist to become an integral part of our team. Ring Concierge provides a luxury one on one shopping experience for their clients - previous experience with clienteling and diamond sales is required. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.
Responsibilities
- Drive sales by building strong client relationships and consistently exceeding individual sales targets
- Use extensive diamond and bespoke product knowledge to act as an expert for the customer
- Achieve an environment for our clients that is reflective of the Ring Concierge aesthetic and company values
- Oversee all facets of sales transactions
- Initial consultation/Identify client needs
- Work with production team on sourcing diamonds
- Present diamonds to client (both local and long-distance) and finalize setting design
- Close sale
- Oversee production timeline
- Maintain continuous and effective communication with client through sales cycle
- Maintain all customer information in an organized manor for our CRM program
- Proactively look for opportunities to drive Bespoke and Fine Jewelry sales growth by identifying new leads and clienteling opportunities
- Maintain a high level of awareness and concern for inventory control and loss prevention
About You
- Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse clients
- Subject matter expert for diamonds and fine jewelry
- Ability to continuously adapt as the business evolves and grows
- Must be highly organized, proactive and able to multitask in a fast-paced environment
- Team player - willing to jump into other areas of the business to aid when needed
- Passion for diamonds, luxury goods, and delivering exceptional customer experiences
Requirements
- Minimum of 3 years of prior retail sales experience in fine jewelry required
- Bachelor’s or GIA Degree preferred
- Proven experience in luxury sales, fine jewelry, or diamond retail, with a strong track record of meeting or exceeding sales targets
- Must be proficient with Mac computers, and Google Suite
Details
- Full-time role located in midtown NYC
- Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season, sales or events)
- Travel may be required to meet with clients
- Health, Vision & Dental Insurance for full-time employees
- We offer generous employee discounts on our fine jewelry
- Paid time off, including an extra allowance of 3 days annually for religious observances
- The salary for this position is $70,000, commensurate with experience