Dolapo Iyunade is a seasoned professional in product support management, currently serving as the Manager of Product Support at RingCentral since August 2023. Prior experience includes roles at Hopin, where management responsibilities encompassed product support for the EMEA region and development of tools to enhance support efficiency, alongside creating a comprehensive learning content strategy and optimizing the Knowledge Base. At Sayvus Digital, Dolapo excelled as a Client Onboarding/Success Specialist, achieving a 100% customer retention rate and contributing to direct sales through effective online demos. A background in content development at Tech City Ng included writing over 80 technology-related blog posts and streamlining content processes. Dolapo holds a Bachelor's degree in Computer Engineering from Covenant University.
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