Ryan C.

Ryan C. is a skilled Technical Support Representative with extensive experience in customer service across multiple industries. Currently employed at Inflection AI/Centific since November 2023, Ryan handles a high volume of customer support tickets using ZenDesk CRM and contributes to product improvement discussions. At Rise Broadband, Ryan efficiently resolves emergency ISP tickets and maintains high customer satisfaction ratings. Previous roles include IT Support Representative at The Helper Bees, where Ryan supported hospice field nurses, and Technical Customer Support Representative at Ultimate Kronos Group, providing tax-related assistance. Ryan's customer service expertise was further developed at Apple Inc. as a Customer Service Representative and at Big 5 Sporting Goods as a Sales Cashier. Ryan holds a high school diploma from Castro Valley High School, emphasizing studies in Psychology and Music.