Keith Sherman

Senior Implementation Analyst at Riskonnect

Keith Sherman has a diverse work experience starting in 2010 as a Sales Specialist at Trader Joe's. Keith then worked as an Independent Contractor at Cabrio Taxi Pedicabs from 2015 to 2020. In 2019, Keith volunteered as a Salesforce Volunteer at the Oakland Public Education Fund. Keith then joined ICIX in 2019 as a Customer Support Representative and later transitioned to the role of Customer Success Manager until 2022. Currently, Keith is working at Riskonnect, Inc. as a Support Desk Analyst, Tier 2 Analyst, and Implementation Analyst.

Keith Sherman's education history includes attending Trailhead by Salesforce starting in 2018. Keith pursued a field of study in Salesforce, but no specific degree information is provided. In addition to their education, Keith obtained various certifications from Salesforce and Trailhead. These certifications include Salesforce Certified Administrator (SCA) from Salesforce in June 2019, as well as certifications in constituent data management, contact and account settings, nonprofit program management, opportunity settings, volunteer management, volunteer registration, website integration for volunteer management, donation management basics, donation soft credit management, donor management, fundraising reports and dashboards, moves management, nonprofit success pack health and optimization, company-wide org settings, data quality, identity basics, import and export with data management tools, and knowledge basics for Lightning Experience, all from Trailhead by Salesforce between February and June 2019.

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Timeline

  • Senior Implementation Analyst

    April 1, 2024 - present

  • Implementation Analyst

    December, 2022

  • Tier 2 Analyst

    June, 2022

  • Support Desk Analyst

    January, 2022