William Baldwin

William Baldwin has a diverse work experience starting in 2005 as a Business Continuity Planning Internship at NELSON. From 2006 to 2013, they worked at Strohl Systems and then Sungard Availability Services as an Implementation Specialist and Senior Implementation Specialist, respectively. In these roles, they provided technical support, project management, and professional services to customers. William then joined Eaton as an Engagement Manager from 2013 to 2016, where they managed the customer lifecycle and successfully transitioned customers to Everbridge solutions. From 2016 to 2017, they worked at Everbridge as a Technical Account Manager/Solutions Consultant. William then worked independently as an Independent Consultant from 2017 to 2018. In 2017, they also worked at Exelon as an Enterprise Application Architect/Solutions Consultant. From 2018 to 2019, they worked at Continuity Logic as a Customer Solutions Manager. William then joined Castellan Solutions as a Customer Success Manager from 2020 to 2022. Currently, they are working at Riskonnect, Inc. as an Account Executive and also previously worked as a Customer Success Manager.

William Baldwin studied Organizational Leadership at Penn State University. William obtained additional certifications, including Associate Business Continuity Professional (ABCP) from DRI International in June 2013 and Support Center Analyst from HDI. No specific information about the start and end years of their education at Penn State University or the completion date of their Support Center Analyst certification is provided.