Customer Service and Support

The Customer Service and Support team at Ritchie Bros. is dedicated to ensuring seamless interactions and satisfaction for customers engaging with their diverse asset management and disposition services. This team assists in handling inquiries, resolving issues, and providing essential support across various sales channels, including auctions and online marketplaces. Key roles involve managing customer service representation, developing service strategies for strategic accounts, processing titles, coordinating office operations, and conducting extensive search administration to ensure comprehensive support and smooth transactions.