The Customer Success and Services team at Rithum is dedicated to ensuring that clients fully leverage the platform's capabilities to achieve their business objectives. This team collaborates closely with brands, suppliers, and retailers, providing expert support throughout the client lifecycle—from initial onboarding to ongoing strategic guidance. They optimize channel operations, enhance product assortments, and drive growth and efficiency across global markets through a combination of personalized service, technical support, and in-depth industry knowledge.
Anne Gray Gencarelli
Senior Customer Success Manage...
Ashley Gaffney
Senior Onboarding Support Spec...
Ashley Layton
Enterprise Customer Success Ma...
Bryan Hochstrasser
Customer Success Manager
Cameron Sutton
Senior Manager, Client Service...
Christian Heiler
Senior Manager, Client Onboard...
David Monterroso
Senior Manager, US Sales Engin...
Dominic Grevsmuehl
Senior Manager, Client Service...
Dwayne Sheppard
Senior Customer Success Manage...
Franceline J.
Senior Customer Success Manage...
Jack Chipperfield
Senior Customer Success Manage...
James Fowler
Senior Digital Assortment Mana...
Kathrin Weihs
Enterprise Customer Success Ma...
Katy Dunne
Manager, Global Customer Succe...
Keira Emrose
Senior Customer Success Manage...
Kevin Kaci
Senior Enterprise Account Exec...
Lauren Hérouard
Senior Manager, Client Service...
Matthew Priest
Enterprise Account Executive/ ...
Mike Foschi
Customer Success Manager
Patricia Wilson-Reyn...
Manager, Onboarding At Rithum
Riley Greenleaf
Manager, Global Sales Process
Tom Quilty
Manager, Client Services
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