Veronica B.

Veronica B. has a diverse work experience spanning over 16 years. Veronica'smost recent position was as a Senior Technical Support Specialist at Riverside Insights since October 2018. Prior to that, they worked as a CE Technical Support Specialist at Houghton Mifflin Harcourt from July 2016 to September 2018.

Veronica also has experience in the legal field, serving as a Legal Secretary at the Law Office of George E. Faber from April 2015 to May 2017. Veronica worked as a Secretary at both Attorney James A. Young from June 2003 to December 2006, and Attorney Nils von Keudell, P.C. from May 2004 to May 2006.

Additionally, Veronica has extensive technical support experience. Veronica worked as a Level 1 Technical Analyst at Level 10, LLC from August 2014 to March 2016, providing technical support for field technicians and managing service calls. Veronica also worked as an Associate Service Desk Tech at Career Education Corporation from April 2007 to December 2013, handling inquiries related to company websites and course materials for students and staff.

Overall, Veronica has a strong background in technical support, with experience in both the education and legal sectors.

Veronica B. attended ITT Technical Institute - Mt. Prospect from 2006 to 2009, where they obtained a Bachelor of Applied Science degree in the field of Computer and Information Systems Security/Information Assurance. In July 2021, they also obtained a certification in Information Privacy Security (IPS) from the CITI Program.