Susan Coulter

Susan Coulter is an experienced professional with a strong background in customer service and project management. Currently serving as an Account Information Representative at Riverside Millwork Group since December 2018, Susan specializes in building and maintaining customer care while managing daily operations. Previous roles include Project Manager/Administrator at Adam's Flooring, where Susan oversaw operations at both customer and installer levels, and Project Expeditor at The Home Depot Canada, facilitating collaboration among customers, sales staff, vendors, and service providers. Earlier experience includes serving as Production Scheduler and Customer Service representative at Jones Healthcare Group, with training in ISO14001 and SAP, ERP. Susan holds a one-year degree in Behavioral Sciences from Fanshawe College.