Jinal Savalia has extensive experience in IT and technical support, currently serving as a Data Management & IT Specialist at Riverside Opticalab LTD since June 2020. Prior roles include Technical Support Specialist and Technical Specialist at Mobile Knowledge, where responsibilities included maintaining API for taxi booking services and providing support for taxi dispatch systems. Jinal also worked as a Service Desk Analyst at Nova Networks, delivering tech support to high-profile clients and managing escalations while utilizing various ticketing systems. Additional experience includes technical support roles at Ecobee, Verifone, and Teleperformance Toronto. Jinal holds multiple post-graduation diplomas in Wireless Information Networking and Wireless Information Technology from Sir Sandford Fleming College and North Maharashtra University.
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