Alana Muirhead

Alana Muirhead currently serves as the Process & Service Quality Lead at Riverty, managing an internally distributed team of IT Consultants and Service Managers responsible for critical IT platforms. Prior experience includes roles as an IT Consultant at DÖRKEN Coatings and Project Manager at punktgenau business consulting GmbH, overseeing projects for notable companies such as Uniper SE and Deutsche Bank AG. Additionally, Alana has experience in customer experience management and app marketing during a study and work program at Vodafone. Alana holds a Master of Science in International Management from Steinbeis Hochschule, an MBA in International Business from Universidade Católica de Santos, and a Bachelor of Arts in Economics and Media and Communication from Baden-Wuerttemberg Cooperative State University, with further studies in Economics at Edinburgh Napier University and architecture at Leibniz Universität Hannover.