Lauren Harnett

Partner Success Lead at Rize Education

Lauren Harnett has a diverse work experience spanning across several roles and industries. Lauren began their career as a Resident Assistant at Northeastern University Department of Residential Life in 2011. Lauren then worked as a Special Education Paraprofessional at NYC Department of Education from 2013 to 2014. In the same year, they interned at Juniper Networks.

From 2015 to 2016, Lauren worked as a Customer Success Coordinator at Fullbridge, where they managed higher education accounts, handled client communication, and collaborated with sales. Lauren also supported team members with research and deliverables.

Lauren joined Six Red Marbles in 2016 as a Pre-Sales Associate before transitioning to the role of Sales and Marketing Manager from 2018 to 2019.

In 2019, they joined Mentor Collective, where they held multiple roles. Firstly, as a Business Development & Partnerships Manager from 2019 to 2020, then as a Senior Customer Success Operations Manager, handling onboarding and marketing, from 2020 to 2021. Finally, they served as the Senior Customer Success Manager and Two-Year Colleges Lead from 2021 to 2023.

Currently, Lauren is working at Rize Education as the Partner Success Lead.

Lauren Harnett received their Bachelor of Arts (BA) degree in International Relations and Affairs as well as Cultural Anthropology from Northeastern University, where they studied from 2010 to 2015. In 2015, they attended The American University of Rome for a period of time, focusing on Cultural/Archaeological Resources Protection. Additionally, Lauren has obtained various certifications such as "Confronting Bias: Thriving Across Our Differences," "Diversity, Inclusion, and Belonging," and "Skills for Inclusive Conversations" from LinkedIn, all achieved in November 2020. Lauren is also a Trained Mentor from Mentor Collective since September 2020. Furthermore, Lauren possesses a certification in First Aid, and they served as a Teaching Assistant for the NYC Department of Education, although specifics such as the institution and the month/year of obtainment are not mentioned.

Links

Timeline

  • Partner Success Lead

    June, 2023 - present

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